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Version 2.1

Terms of Service

The agreement between you and Cam Lab covering the Motion website and the MotionX app.

Effective September 15, 2026·Last updated September 24, 2026

In short

  • You need to be 16 or older to sign up yourself. Younger athletes can only be added by a club, and only if the club holds a parent's consent.
  • Your videos stay yours. You give us permission to process and store them so the Service can work.
  • We may use de-identified skeletal data — joint positions and angles, with your name and your footage stripped out — to improve our analysis models. You can turn this off at any time in Settings.
  • Motion analysis is not medical advice. Training carries a real risk of injury, and you take that risk on yourself.
  • Disputes are handled by individual arbitration, not class actions, and our financial liability is capped.

A plain-language summary, for orientation only. The numbered sections below are what actually applies.

These Terms of Service (the "Terms") are a binding agreement between you and Cam Lab ("Cam Lab", "we", "us", or "our"), the operator of the Motion platform. The Service is currently operated by an individual sole proprietor trading as Cam Lab; if that changes, these Terms transfer to the successor entity as described in the General section.

"Service" means the Motion web application at motion.cam-lab.org, the MotionX iOS application, our public pages, shared links, event leaderboards, APIs, and any other software or content we make available under the Cam Lab or MotionX names.

By creating an account, signing in, or otherwise using the Service, you confirm that you have read these Terms and agree to be bound by them, together with our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.

Your controls in Motion

Everything this policy says you can change lives in Settings. None of it needs an email to us first, unless a row says so.

  • Change your email, phone or passwordSettings → Account→
  • Manage your plan, billing and cancellationSettings → Subscription & Billing→
  • Turn model training on or offSettings → Data & Privacy→
  • Export your dataSettings → Data & Privacy→

Contents

  1. 01Eligibility and age
  2. 02Your account
  3. 03Clubs, coaches and squads
  4. 04Plans, billing and refunds
  5. 05Your content
  6. 06Improving our models with de-identified motion data
  7. 07Acceptable use
  8. 08

01Eligibility and age

You must be at least 16 years old and able to enter into a binding contract to create an account for yourself. By registering, you represent that you meet both requirements.

Athletes under 16 may take part only through a club. A club administrator or coach may add an athlete under 16 to their roster, upload footage of them, and receive analysis about them. By doing so, the club represents and warrants to us that it has obtained verifiable consent from that athlete's parent or legal guardian, that it holds any consent its own institution or governing body requires, and that it will withdraw the athlete from the Service promptly on request. The club, not Cam Lab, is responsible for obtaining and evidencing that consent.

Data belonging to an athlete a club has identified as under 16 is excluded from model training entirely, regardless of any account-level setting.

If we learn that someone under 16 created an account without a club, or that a club added a minor without the consent it warranted it had, we will suspend the account and delete the associated data.

02Your account

  • Give accurate information when you register, and keep it current. An email address or phone number you do not control is not a valid credential.
  • Keep your password and any sign-in codes confidential. You are responsible for everything that happens under your account, whether or not you authorised it.
  • Tell us promptly at support@cam-lab.org if you believe someone else has access to your account. We can sign every device out on request.
Read the Privacy PolicyAll legal documents

Contents

  1. 01Eligibility and age
  2. 02Your account
  3. 03Clubs, coaches and squads
  4. 04Plans, billing and refunds
  5. 05Your content
  6. 06Improving our models with de-identified motion data
  7. 07Acceptable use
  8. Our intellectual property
Cam Lab/ Motion

Motion is Cam Lab's movement-analysis dashboard. These documents govern it and the MotionX app.

Documents

  • Privacy Policy
  • Terms of Service
  • All legal documents

Motion

  • Try the demo
  • Scoring guide
  • Settings → Notifications
  • Support

Cam Lab

  • cam-lab.org
  • Contact

© 2026 Cam Lab. All rights reserved.

  • Delete your account and its dataSettings → Data & Privacy→
  • Sign in to open these settings.

    Our intellectual property
  • 09Feedback
  • 10Third-party services
  • 11Not medical advice — and the risk you accept
  • 12Disclaimers
  • 13Limitation of liability
  • 14Indemnity
  • 15Availability, changes and beta features
  • 16Suspension and termination
  • 17Governing law and dispute resolution
  • 18Changes to these Terms
  • 19Additional terms for the iOS app
  • 20General
  • 21Contact
  • One account per person. We may suspend duplicate accounts, and we may reclaim an account created to impersonate someone else.
  • Do not share, sell, rent, or transfer your account. A coach who needs several people to have access should invite them to the club instead.
  • We do not have access to your password. It is stored only in a scrambled form that cannot be turned back into the original, so no one at Cam Lab — including an administrator — can read it, recover it, or tell you what it is. If you lose it, the only route back in is a reset.

    Manage this in Motion

    Change your email, phone or passwordSettings → Account→

    03Clubs, coaches and squads

    The Service includes a club workspace for teams, squads and schools. When you join a club — by accepting an invitation, redeeming a join code, or being added by an administrator — you accept the consequences described in this section.

    What coaches can see.
    Active coaches and administrators of your club can see analyses shared into the club, the athlete each analysis is tagged to, session scores and trends, roster and attendance information, and any comments or reports written about you. They can rename an analysis and re-tag which athlete it belongs to.
    What is shared automatically.
    If you belong to exactly one club, analyses you create are shared into that club by default, because a squad that only sees the footage its members remember to submit is not a squad. You can clear that sharing on any individual analysis.
    The film room.
    A club administrator may enable a shared film room, which makes members' analyses visible to the whole club rather than only to coaches. It is off unless an administrator turns it on.
    Who is responsible.
    The club decides who its coaches and administrators are, who may see what, and what it does with the analysis it receives. Cam Lab provides the tools; the club is responsible for how it uses them, including any duty it owes its athletes or their parents.
    Leaving.
    You can leave a club at any time, which stops future sharing. Footage already shared into the club stays with the club, because a coach's record of a season should not disappear when one athlete moves on. You can delete an analysis you uploaded at any time, which removes it from the club too.

    Coaches: uploading footage of an athlete means you are telling us you are entitled to do so. If your governing body, school, or local law requires notice or consent before filming an athlete, obtaining it is your responsibility, not ours.

    04Plans, billing and refunds

    The Service has a free tier and paid tiers for individuals (Pro, Elite) and for clubs. Current features and prices are shown on our pricing page, which forms part of these Terms.

    • Payments are handled by a third-party payment processor. We do not receive or store your card number, and we cannot charge a card outside the processor's own checkout.
    • Paid plans renew automatically at the end of each billing period until cancelled. By subscribing, you authorise recurring charges for the plan you chose, at the price shown at checkout.
    • You can cancel at any time from Settings. Cancellation takes effect at the end of the period you have already paid for; you keep access until then, and you are not charged again.
    • We may change prices with at least 30 days' notice by email or in-app notice. Continued use after the change takes effect is acceptance of the new price. If you do not accept it, cancel before it takes effect.
    • Statutory cancellation and refund rights — including the EU and UK right of withdrawal — apply in full and are not limited by anything in this section.
    • Outside those statutory rights, fees are non-refundable, but we consider refund requests case by case and will not hide behind this sentence when something has genuinely gone wrong on our side.
    • Prices exclude taxes unless stated. You are responsible for any tax that applies to you other than tax on our income.
    • If a payment fails, we may suspend paid features until it is resolved. Your data is not deleted for non-payment.

    Subscriptions bought inside the MotionX iOS app through Apple's in-app purchase system are billed by Apple, are subject to Apple's terms, and are cancelled and refunded through your Apple account rather than through us.

    Manage this in Motion

    Manage your plan, billing and cancellationSettings → Subscription & Billing→

    05Your content

    "Your Content" means everything you put into the Service: videos, images, live camera frames, the pose and skeletal data derived from them, notes, labels, comments, chat messages, profile details, and workout or erg data you connect.

    You keep ownership of Your Content. We claim none of it.

    You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, re-encode, extract movement data from, analyse, index, and display Your Content, for one purpose only: operating and supporting the Service for you and for the people you have chosen to share it with. The licence lasts while the content remains on the Service and through the deletion window described in our Privacy Policy, and ends with it. The separate and narrower licence covering model training is in the next section.

    You are responsible for Your Content. By uploading it you confirm that you own it or have permission to use it, that everyone identifiable in it has agreed to be filmed and analysed, and that it does not break the law or anyone else's rights.

    We may remove content that breaches these Terms, and we may retain a copy where the law requires it or where it is needed to resolve a dispute. We do not otherwise review, moderate or endorse Your Content.

    Manage this in Motion

    Export your dataSettings → Data & Privacy→Delete your account and its dataSettings → Data & Privacy→

    06Improving our models with de-identified motion data

    This is the clause people most often want to check, so it is written plainly: we may learn from the SHAPE of your movement, not from you. Skeletal data — the coordinates of joints over time, and the angles and timings computed from them — may be used to train and improve our pose, grading and coaching models. You can turn this off in one tap, and it is off for every athlete a club has identified as under 16.

    What we may use.
    The estimated positions of your joints over time, and the measurements worked out from them: joint angles, stroke and stride timings, phases of the movement, quality scores, the sport and how the clip was filmed, and the resulting grade. This data is separated from your account before it is used for training and is not labelled with your name, email, phone number, club, or account identifier.
    What we do not use.
    We do not train on your raw video or images, on frames of your face or body, on your profile, injury notes, goals, messages, or coach comments, and we do not use your motion data to identify you or to try to recognise you in other footage. We do not sell training data, and we do not give it to anyone else to train their models.
    How to opt out.
    Settings → Data & Privacy on the web, or Settings → Privacy & security in MotionX. Turning it off stops any future use of your data for training, including data already stored. You can also email support@cam-lab.org and we will do it for you.
    What opting out cannot undo.
    A model that has already been trained cannot have one athlete's contribution subtracted from it — the data does not survive inside it in a retrievable form. Opting out therefore stops future training runs from using your data; it does not require us to discard models trained before you opted out. This is a real limit, and we would rather state it than imply a deletion we cannot perform.
    Who is excluded automatically.
    Athletes a club has identified as under 16, and anyone whose account was created in a jurisdiction where we cannot rely on this basis, are excluded regardless of the setting.

    Improvements produced this way belong to us. Nothing in this section gives you a claim to a model, a score, or any revenue from either — and nothing in it gives us any right over Your Content beyond what is described above.

    Manage this in Motion

    Turn model training on or offSettings → Data & Privacy→

    07Acceptable use

    You agree not to:

    • Upload content that is unlawful, obscene, hateful, harassing, or that infringes anyone's rights
    • Upload footage of a person who has not agreed to be filmed and analysed, or of a minor without their parent's or guardian's consent
    • Use the Service to harass, stalk, surveil, profile, or harm anyone, including using it to monitor a person without their knowledge
    • Reverse-engineer, decompile, scrape, or attempt to extract our analysis technology, scoring methods, reference material, or underlying models
    • Use the Service, or its output, to build or train a competing product
    • Work around usage limits, tier gates, paywalls, access controls, or authentication
    • Run bots, scrapers, or automated clients against the Service except through an API we have given you written permission to use
    • Probe, scan, or test the security of the Service without our prior written consent, or interfere with its integrity, availability or performance
    • Resell, sublicense, or provide the Service to a third party as your own
    • Misrepresent whose footage you are uploading, or tag an analysis to an athlete in order to attribute a performance falsely

    Security researchers: we welcome good-faith reports at support@cam-lab.org, and we will not pursue you for testing that respects other users' data and does not degrade the Service. Get in touch before you start.

    08Our intellectual property

    The Service — including its analysis and scoring technology, reference material, interface, design system, documentation, and the Cam Lab, Motion and MotionX names and logos — belongs to us or to our licensors, and is protected by copyright, trade mark and other laws.

    We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the Service as it is intended to be used, for as long as your account is in good standing. No other rights are granted, expressly or by implication.

    The analysis output about your own sessions is yours to use however you like, including commercially. The systems that produced it are not.

    09Feedback

    If you send us ideas, bug reports, or suggestions, you give us the right to use them without restriction, attribution, or payment. You keep the right to use your own ideas too. Do not send us anything you consider confidential.

    10Third-party services

    The Service connects to things we do not control: sign-in with an account you hold elsewhere, our payment processor, training-log services you choose to link, Bluetooth training hardware you choose to pair, and any link we surface to a site we do not operate.

    When you connect one of these, you are also agreeing to that provider's terms, and the data you authorise flows under their policies as well as ours. We are not responsible for their availability, accuracy, or conduct, and we can lose access to an integration without notice if the provider changes it.

    11Not medical advice — and the risk you accept

    Motion analysis results, scores, grades, AI coaching feedback, training plans, injury-load indicators and recovery suggestions are informational only. They are not medical, physiotherapy, diagnostic, rehabilitation, or professional coaching advice, and they are not a substitute for a qualified professional who can see you in person.

    Our models estimate joint positions from video. They are wrong sometimes — in poor light, at awkward angles, with loose clothing, with occluded limbs, or simply because a statistical model has a margin of error. A score is an estimate, not a measurement, and a good score is not a certificate of safe technique.

    Physical training carries an inherent risk of injury, including serious injury. You are responsible for deciding what you are fit to do. Consult a qualified professional before starting or changing an exercise programme, and stop immediately if something hurts. To the fullest extent the law allows, you assume that risk and release us from liability for injury, aggravation of an existing condition, or loss arising from training you chose to do, whether or not the Service suggested it.

    If you think you are having a medical emergency, contact your local emergency service. Nothing in the Service is monitored by a person in real time.

    12Disclaimers

    The Service is provided "as is" and "as available", without warranty of any kind. To the fullest extent permitted by law, we disclaim all warranties, express, implied and statutory, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and any warranty arising from a course of dealing or trade usage.

    We do not warrant that the Service will be uninterrupted, secure, timely or error-free, that results or scores will be accurate or reliable, that defects will be corrected, or that data will never be lost. Keep your own copy of footage that matters to you.

    Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you. Where you have non-excludable statutory rights as a consumer, nothing here limits them.

    13Limitation of liability

    To the fullest extent permitted by law, neither we nor anyone working with us is liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost data, lost goodwill, or business interruption, arising out of or relating to the Service — even if we were told such damages were possible.

    Our total aggregate liability for all claims relating to the Service is limited to the greater of (a) the amount you paid us in the twelve months before the event giving rise to the claim, and (b) one hundred United States dollars (US$100).

    These limits apply to every theory of liability — contract, tort, negligence, strict liability, statute, or otherwise — and survive any failure of an essential purpose of a limited remedy.

    Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any non-excludable consumer right. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

    14Indemnity

    You agree to defend, indemnify and hold us harmless from any claim, demand, loss or expense (including reasonable legal fees) arising from Your Content, your use of the Service, your breach of these Terms, or your violation of anyone's rights — including a claim by a person you filmed, or by the parent of a minor you added to a club without the consent you warranted you had.

    We will tell you promptly about any claim we ask you to cover, and you may not settle it in a way that admits fault on our behalf without our consent.

    15Availability, changes and beta features

    We aim for high availability but do not guarantee it. We may modify, suspend or discontinue any part of the Service. For changes that materially reduce what a paid plan offers, we aim to give at least 30 days' notice, and if you cancel because of one we will refund the unused part of the period you have paid for on request.

    Some features are marked beta, preview or experimental. They are provided for evaluation, may change or disappear without notice, and are excluded from any service commitment. Do not rely on them for anything that matters.

    16Suspension and termination

    You may stop using the Service at any time and delete your account from Settings → Data & Privacy. Deletion is permanent and removes your profile, analyses, plans, chat history, usage records and uploaded files, subject to the short deletion window and legal-retention exceptions in our Privacy Policy.

    We may suspend or terminate your access immediately if you materially breach these Terms, if we are required to by law, or if your use creates a security, legal or safety risk to others. For anything less serious, we will give you notice and a reasonable chance to put it right first. If we terminate without cause, we refund the unused part of any period you have paid for.

    Sections that by their nature should outlive the agreement do: Your Content licences already granted for training under section 6, our intellectual property, disclaimers, limitation of liability, indemnity, dispute resolution, and these general terms.

    Manage this in Motion

    Manage your plan, billing and cancellationSettings → Subscription & Billing→Export your dataSettings → Data & Privacy→Delete your account and its dataSettings → Data & Privacy→

    17Governing law and dispute resolution

    Please read this section carefully. It requires most disputes to be resolved by individual arbitration rather than in court, and it waives your right to a jury and to participate in a class action. You may opt out of arbitration within 30 days.

    These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules, and excluding the United Nations Convention on Contracts for the International Sale of Goods. If you are a consumer resident in the EU, the UK, or another jurisdiction whose law gives you the protection of mandatory local rules, those rules continue to apply to you and this choice of law does not take them away.

    Talk to us first.
    Before starting formal proceedings, send a written description of the dispute and the relief you want to support@cam-lab.org. We will do the same. Most things are resolved this way, and both of us agree to try in good faith for 30 days before going further.
    Arbitration.
    If that fails, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted in English, by a single arbitrator, remotely or in the county where you live unless we both agree otherwise. The arbitrator decides all issues except those reserved to a court below.
    Small claims and injunctions.
    Either of us may bring an individual claim in small-claims court if it qualifies, and either of us may ask a court for an injunction to stop misuse of intellectual property or unauthorised access. Doing either is not a waiver of this section.
    No class actions.
    Claims must be brought individually. Neither of us may bring a class, collective, consolidated or representative action, and the arbitrator may not consolidate claims or preside over any form of representative proceeding. If this waiver is held unenforceable for a particular claim, that claim — and only that claim — proceeds in court.
    Jury waiver.
    If for any reason a dispute proceeds in court rather than arbitration, both of us waive any right to a jury trial.
    Time limit.
    Any claim must be brought within one year after it arises, or it is permanently barred, unless the law where you live forbids shortening the limitation period.
    Opting out of arbitration.
    You may opt out by emailing support@cam-lab.org with the subject "Arbitration opt-out", from the address on your account, within 30 days of first accepting these Terms. Opting out costs you nothing and changes nothing else in this agreement.

    Where local law gives you the right to bring proceedings in your own courts — as it does for consumers in the EU and the UK — this section does not remove that right, and the arbitration requirement applies only to the extent the law where you live permits it.

    18Changes to these Terms

    We may update these Terms. For material changes we will give at least 30 days' notice by email or in-app notice before they take effect, and we will update the version number and date at the top of this page. Minor corrections — typos, clarifications, a new processor of the same kind — take effect when posted.

    Continued use after a change takes effect is acceptance. If you do not accept a change, stop using the Service and delete your account before the effective date; we will refund the unused part of any period you have paid for.

    19Additional terms for the iOS app

    This section applies only to MotionX obtained from the Apple App Store, and only to the extent it conflicts with anything above, in which case this section wins.

    • These Terms are between you and Cam Lab only. Apple is not a party to them.
    • Apple has no obligation to provide any maintenance or support for MotionX.
    • If MotionX fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation, and any other claim, loss, liability, damage, cost or expense attributable to a failure to conform to a warranty is our responsibility.
    • Cam Lab, not Apple, is responsible for addressing any claim by you or a third party relating to MotionX — including product liability, failure to conform to legal or regulatory requirements, and claims under consumer protection or similar law.
    • Cam Lab, not Apple, is responsible for investigating, defending, settling and discharging any third-party claim that MotionX infringes intellectual property rights.
    • You confirm that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
    • Apple and its subsidiaries are third-party beneficiaries of these Terms, and on your acceptance Apple has the right to enforce them against you as a third-party beneficiary.
    • You must comply with any applicable third-party terms of service when using MotionX.

    20General

    Entire agreement.
    These Terms and the Privacy Policy are the whole agreement between us about the Service, and replace anything said before.
    Severability.
    If a provision is unenforceable, it is limited or removed to the minimum extent needed and the rest stays in force.
    No waiver.
    Not enforcing something once does not waive it.
    Assignment.
    You may not assign these Terms without our written consent. We may assign them to a successor in a merger, acquisition, incorporation of the business, or sale of assets, on notice to you.
    Force majeure.
    Neither of us is liable for delay or failure caused by something outside our reasonable control.
    Notices.
    We reach you at the email address or phone number on your account, or by in-app notice. You reach us at support@cam-lab.org.
    Independent parties.
    Nothing here creates a partnership, agency, employment or joint venture between us.
    Language.
    These Terms are written in English. A translation is provided for convenience only; if the two disagree, the English governs, except where the law where you live requires otherwise.

    21Contact

    Questions about these Terms, or anything else, go to support@cam-lab.org. We read everything and answer as quickly as we reasonably can.

    08
  • 09Feedback
  • 10Third-party services
  • 11Not medical advice — and the risk you accept
  • 12Disclaimers
  • 13Limitation of liability
  • 14Indemnity
  • 15Availability, changes and beta features
  • 16Suspension and termination
  • 17Governing law and dispute resolution
  • 18Changes to these Terms
  • 19Additional terms for the iOS app
  • 20General
  • 21Contact